Here Are Five Mistakes To Avoid This Fall
Updated: 08.01.22 by Ruth King

Updated: 08.01.22 by Ruth King

Updated: 07.01.22 by Ruth King

Updated: 06.01.22 by Ruth King
The second installment in the series, this is the stupid truck mistakes contractors make and how to avoid making them
Updated: 05.01.22 by Ruth King
Protect your profitability and cash – don’t do stupid things.
Updated: 05.01.22 by Ruth King
Protect your profitability and cash – don’t do stupid things.
Updated: 04.01.22 by Ruth King
When pricing maintenance plans for additional home heating and cooling systems, you should know as a business owner, it is not merely about cutting your maintenance price for the first system in half…you must charge for the full-service work you plan to provide.
View Calculating HVAC Maintenance Price Plans for Two or More Systems
Updated: 03.01.22 by Ruth King
The goal on performing maintenance should be to net a profit, but at the very least you should never lose money. Contractors often have the misconception that you can lose money on maintenance because you “make it up” in either service or replacement. Everything you provide to a customer should at least break even, whether it is maintenance, service, or replacement.
View Pricing Maintenance Agreements – Know Your Profit Bottomline
Updated: 02.01.22 by Skip Snyder
Based on his business experience, business model (commercial; no residential), and outlooks and opinions, Skip Snyder discusses highlights of what he's learned over the years as a teacher and commercial contractor.
Updated: 02.01.22 by Ruth King
Pricing Using Net Profit Per Hour Gives You Ultimate Flexibility
View Pricing Using Net Profit Per Hour Gives You Ultimate Flexibility
Updated: 01.01.22 by Skip Snyder
Why it's important to be able to analyze your own financials and five crucial measures of a financially sound company.
Updated: 01.01.22 by Ruth King
Two Things You Absolutely Must Have in 2022
Updated: 11.01.21 by Keven Prather
Many business owners think they have an accurate idea about the value of their business. Owners may be surprised to find that “the gap” between the current value of their company and where the company value should be when when they are ready to move on is much different from what they predict.
Updated: 11.01.21 by Ruth King
Unless you have a year-end that is not Dec. 31st, it is time to budget for 2022.
Updated: 10.01.21 by Ruth King

Updated: 09.01.21 by Ruth King
Get a weekly cash flow report and the aged receivables and aged payables reports to back up the report. Look at the aging reports and see if things don’t look right.
Updated: 07.01.21 by Keven Prather

Updated: 07.01.21 by Ruth King

Updated: 06.01.21 by Ruth King

View 7 Places to Look if Your Gross Margins are not Consistent
Updated: 05.01.21 by Ruth King

Updated: 04.01.21 by Ruth King

View Cash, Profits or Profitability — Which is Most Important?
Updated: 03.01.21 by Ruth King
Your company’s current ratio should be monitored monthly. It should always be greater than one. It should be constant or trending upward.
Updated: 02.01.21 by Ruth King
A good debt policy looks at your receivable days and your debt percentages.
Updated: 01.01.21 by Ruth King
Inventory tracking is key to a sound cash policy. You don’t want to spend cash you don’t need to spend.
Updated: 12.01.20 by Ruth King
Sales count. Profits count. But they’re worthless if you don’t collect the money those sales and profits generated.
Updated: 11.01.20 by Shane Rau

Updated: 11.01.20 by Ruth King

Updated: 10.01.20 by Ruth King
Cash is the lifeblood of your company. You should watch it every day.
Updated: 09.01.20 by Ruth King
If your company has a great reputation, then people will want to work there and want to stay there.
Updated: 08.01.20 by Ruth King

Updated: 07.01.20 by Ruth King

Updated: 06.01.20 by Keven Prather
Self-made billionaires almost universally have well-established and powerful personal brands that they use opportunistically to generate even greater success.
View The Wealth-Building Potential of a Powerful Personal Brand
Updated: 05.01.20 by Keven Prather
Exploiters are professionals who recommend aggressive variations of financial solutions and strategies.
Updated: 05.01.20 by Ruth King

Updated: 04.01.20 by Keven Prather
With success come enemies, so get comfortable with others resenting you or viewing you negatively.
Updated: 04.01.20 by Ruth King
A maintenance program can help your company in the long haul. Learn more in this valuable article from HVACR Business Magazine.
View Profit Law No. 3 - Build your maintenance program here.
Updated: 03.01.20 by Keven Prather

View Wills and Trusts: The Foundations of Your Rock-Solid Estate Plan-HVACR
Updated: 03.01.20 by Ruth King

View Ruth King -Separate Business Expenses from Personal Expenses
Updated: 02.01.20 by Keven Prather
The heads of many of the wealthiest families are concerned about their heirs’ ability to smartly deal with the money and business assets they will one day inherit. This is especially true among the first-generation wealthy.
View Educate Inheritors About Wealth Planning & Managing Financial Assets
Updated: 02.01.20 by Ruth King

View Tips from Ruth King - Wealth Rule 1: Pay Attention to Your Balance Sheet
Updated: 01.01.20 by Keven Prather
Using a trust to freeze the value of your company can help you pass on sizable sums to your heirs — free of estate taxes.
Updated: 01.01.20 by Ruth King
Accurate books mean better decisions about your business future.
Updated: 01.01.20 by Kerry Webb
Three keys to leverage your financials to grow your business faster and healthier.
Updated: 12.01.19 by Ruth King
Looking at a balance sheet is more important than looking at a profit and loss statement. You build longevity (i.e. wealth), by building a strong balance sheet. From a business perspective, you cannot build wealth without profits.
Updated: 11.01.19 by Ruth King
Whether residential or commercially focused, all companies need a thriving maintenance program.
Updated: 11.01.19 by Brandon G. Jacob
It’s vital to know your options and plan for the future to obtain financing that will not constrict the cash flow of your business.
Updated: 10.01.19 by Ruth King
What matters is the bottom line dollars or that the gross margins are consistent.
Updated: 09.01.19 by Ruth King
Profitable contractors do two things extremely well: Manage labor and manage inventory.
Updated: 09.01.19 by Brandon Bolen
Financing the acquisition of another company is actually quite easy, if you do your homework and know what’s available to you.
Updated: 08.01.19 by Ruth King

View Review Timely, Accurate Financial Statements Each Month
Updated: 07.01.19 by Ruth King
Accurate financial statements are critical to ensure that the business is profitable or to give owners the information they need to take steps to make it profitable.
Updated: 06.01.19 by Ruth King

Updated: 05.01.19 by Ruth King

Updated: 04.01.19 by Ruth King

View You’re Headed Toward Your Goal — Continuous Profits are Critical
Updated: 03.01.19 by Ruth King

Updated: 03.01.19 by James Leichter

Updated: 02.01.19 by Ruth King

View Prepare for Lift Off — Live, Eat and Breathe Net Profit Per Hour
Updated: 01.01.19 by Ruth King

Updated: 12.16.18 by Margot Crabtree
The HVACR Business Stock Index lost 90.83 points, or 6.38 percent, and ended at 1332.91, its lowest close in over two years. Declining issues dominated advancing issues by a 9-to-1 margin.
Updated: 11.16.18 by Margot Crabtree
The HVACR Business Stock Index inched down 3.01 points, or 0.21 percent, closing at 1423.73; the largest four companies in the index ended in negative terrain. However, advancing squeezed by declining issues by a 15-to-14 count.
Updated: 11.01.18 by Ruth King
Your service rate would be $140/hr, assuming you could bill 100 percent of a service technician’s time.
View Three Essential Functions, Part 2 — Service Profitability
Updated: 10.16.18 by Margot Crabtree
The HVACR Business Stock Index tumbled, shedding 136.55 points, or 8.73 percent and closing at 1426.74, the lowest close since April 2017. Declining issues shut out advancing issues, with all thirty companies posting in negative terrain.
Updated: 10.01.18 by Ruth King
The foundation of every HVACR company is a thriving maintenance program.
View Three Essential Business Functions, Part 1 — Maintenance Profitability
Updated: 09.17.18 by Margot Crabtree
The HVACR Business Stock Index rose 52.22 points, or 3.46 percent, and ended at 1563.29. Advancing issues dominated declining issues by a 5-to-1 margin.
Updated: 09.01.18 by Ruth King
Almost every business runs into cash flow problems at some point. It rarely happens but it does happen.
Updated: 08.16.18 by Margot Crabtree
The HVACR Business Stock Index slid 27.90 points, or 1.81 percent, and closed at 1511.08. However, advancing issues outpaced declining issues at a 17-to-14 count.
Updated: 08.01.18 by Ruth King
Before you make any advertising purchase, determine whether you can at least break even on that purchase or earn your desired net profit on that purchase.
View Determine if Your Fall Advertising Activities are Profitable
Updated: 07.16.18 by Margot Crabtree
The HVACR Business Stock Index fell 45.11 points, or 2.85 percent, and closed at 1538.98. Declining issues outpaced advancing issues by a 20-to-11 count.
View Tariff Wars Create Market Jitters as Wall Street Begins Earnings Season
Updated: 07.01.18 by Ruth King
You can’t do a good job and stay in business at that price if you don’t sell something during the maintenance visits.
Updated: 06.18.18 by Margot Crabtree
The HVACR Business Stock Index rose 28.81 points, or 1.85 percent. Advancing issues topped declining issues by a 17-to-14 count.
View Geopolitical, Trade Tensions Continue; Wall Street Remains Positive
Updated: 06.01.18 by Ruth King
These seven procedures help you have a profitably busy summer so that you have cash to survive the slower times of the year.
Updated: 05.16.18 by Margot Crabtree
The HVACR Business Stock Index rose 20.97 points, or 1.37 percent, and closed at 1555.28. Advancing issues topped declining issues at a 19-to-12 count.
Updated: 05.01.18 by Ruth King

Updated: 04.17.18 by Margot Crabtree
The HVACR Business Stock index shed 48.27 points, or 3.05 percent, and closed at 1534.31. Declining issues outweighed advancing issues by a 25-to-6 count.
View Markets Falter with Political Turmoil and Trade War Concerns
Updated: 04.01.18 by Ruth King
There are times your company shows a profit, yet you have problems scraping enough cash together for payroll.
Updated: 03.19.18 by Margot Crabtree
The HVACR Business Stock Index slid 32.80 points, or 2.03 percent, and closed at 1582.58. Declining issues passed advancing issues at a 19-to-12 count.
Updated: 03.01.18 by Ruth King
Add your overhead cost per hour and your direct cost per hour. This is the absolute minimum price you must charge your customers.
Updated: 02.17.18 by Margot Crabtree
The HVACR Business Stock Index plunged 101.46 points, or 5.91 percent and closed at 1615.38. Declining issues dominated advancing issues by a 29-to-2 count.
Updated: 02.01.18 by Ruth King
The key to pricing using net profit per hour is that you must estimate labor hours correctly.
Updated: 01.17.18 by Margot Crabtree
The HVACR Business Stock Index left the major markets in the dust, jumping 126.23 points, or 7.94 percent, and ending at 1716.84, a second consecutive index record. Advancing issues nearly shut out declining issues at a 30-to-1 count.
Updated: 01.01.18 by Ruth King
There are many metrics to track, however, none are as important to profitability than current ratio, acid test, productivity ratio and net profit per hour.
Updated: 12.16.17 by Margot Crabtree
The HVACR Business Stock Index posted a solid 58.33-point gain, up 3.81 percent, and closing at 1590.61, an index record. Advancing issues dominated declining issues by a 29-to-2 count.
Updated: 12.01.17 by Ruth King
Profitability is the key to survival. Here’s five things you can do to ensure profitability in the New Year.
Updated: 11.18.17 by Margot Crabtree
The HVACR Business Index fell 46.48 points, or 2.94 percent, closing at 1532.28. Declining issues battered advancing issues by a better than 2-to-1 margin.
Updated: 11.01.17 by Ruth King
Should you prosecute? It depends on how much hassle you’re willing to put up with during the investigation and court cases.
Updated: 10.17.17 by Margot Crabtree
The HVACR Business Stock Index jumped 61.79 points, or 4.07 percent, and ended at 1578.76, another record high close. Advancing issues dominated declining issues by a 27-to-4 count.
View Wall Street Shrugs Off Hurricanes, Geopolitical Tensions
Updated: 10.01.17 by Ruth King
You have the perfect employee: hard working, dedicated and accurate. But do you? Here’s how to spot a red flag.
Updated: 09.18.17 by Margot Crabtree
The HVACR Business Stock Index rose 56.53 points, or 3.87 percent, and closed at 1516.98. Advancing issues dominated declining issues at a 25-to-6 count.
Updated: 09.01.17 by Ruth King
Bankruptcy court has the right to request return of payments made to vendors.
Updated: 08.17.17 by Margot Crabtree
The HVACR Business Stock Index fell 64.62 points, or 4.24 percent, and closed at 1460.45. Declining issues overpowered advancing issues at a 26-to-5 count.
Updated: 08.01.17 by Ruth King
Your interview process must include a background check, especially for the bookkeeper.
Updated: 07.17.17 by Margot Crabtree
The HVACR Business Stock Index posted a solid upswing, adding 30.55 points, or 2.04 percent, to end at 1525.06, a record in six out of seven months this year.
Updated: 07.01.17 by Ruth King
Be forewarned: the Department of Labor says you have to pay for meeting time and “gab time.”
Updated: 06.16.17 by Margot Crabtree
The HVACR Business Stock Index inched ahead 13.58 points, or 0.92 percent, and closed at 1494.51. Advancing issues topped declining issues by a 23-to-8 count.
Updated: 06.01.17 by Ruth King
You shouldn’t be giving your money away, nor should you make it easy for anyone to simply take it.
Updated: 05.16.17 by Margot Crabtree
The HVACR Business Stock Index jumped 77.22 points, or 5.50 percent, to 1480.93, another record. Advancing issues dominated declining issues by a 29-to-2 count.
Updated: 05.01.17 by Ruth King
No one thinks to put the numbers you see on your profit and loss statement into an Excel spread sheet to ensure the numbers match. Until now.
View The Sneakiest, Most Ingenious Way to Steal From Your Company
Updated: 04.17.17 by Margot Crabtree
The HVACR Business Stock Index fell 63.56 points, or 4.33 percent, and closed at 1403.71. Declining issues handily dominated advancing issues by a 27-to-4 count.
Updated: 04.01.17 by Ruth King
Theft is heart wrenching. You work hard and you never expect people to steal from you. When they do, your first reaction is disbelief, then sadness.
Updated: 03.16.17 by Margot Crabtree
The HVACR Business Stock Index rose 30.08 points, or 2.09 percent, and closed at 1467.27. Advancing issues overpowered declining issues by a 19-to-12 count.
Updated: 03.01.17 by Stoyan Panayotov
Starting to build your wealth early will prepare you for large purchases or business expansion.
Updated: 03.01.17 by Ruth King
It’s what you do with that sale once it comes in the door that is more important.
Updated: 02.16.17 by Margot Crabtree
The HVACR Business Stock Index added 31.23 points, or 2.22 percent, and closed at 1437.19, its second record close this year. Advancing issues dominated declining issues by a 4-to-1 margin.
Updated: 02.01.17 by Ruth King
What if first quarter was profitable — or at least break even? Imagine the year you could have! You can do it.
View Turn Your First Quarter Losses into First Quarter Profits
Updated: 01.17.17 by Margot Crabtree
The HVACR Business Stock Index closed in positive terrain, up 26.92 points, or 1.95 percent, and closed at 1405.96. Advancing issues topped declining issues at a 20-to-11 count.
Updated: 01.01.17 by Ruth King
Contest are a great way to build your bottom line as well as give employees something to reach for — and they can build positive morale.
Updated: 12.16.16 by Margot Crabtree
The HVACR Business Stock Index rocketed ahead 120.34 points, or 9.56 percent, and closed at 1379.05. Advancing issues tromped declining issues by a 26-to-4 count.
Updated: 12.01.16 by Ruth King
Are you staffing for the busy times or the slower times? If you hire office personnel to cover all of the busy times, they will not be productive in the slower times of the year.
Updated: 11.18.16 by Margot Crabtree
Positive earnings boosted the HVACR Business Stock Index, which rose 34.46 points, or 2.81 percent, and closed at 1258.71. Advancing issues bypassed declining issues by a 24-to-7 count.
View Markets Flip to Positive after Unexpected Election Results
Updated: 11.01.16 by Frank Pedace
When it comes to investments, most people seem content to just “let it be” and not think about it. The problem with this approach is that the fees you pay for investment advice can add up to a pretty large number as the years go by.
Updated: 11.01.16 by Ruth King
Inventory is a bet. You’re betting your hard earned dollars that you will be able to sell parts and equipment that you buy and store in a warehouse or on trucks.
Updated: 10.17.16 by Margot Crabtree
The HVACR Business Stock Index slid 16.31 points, or 1.31 percent, and closed at 1224.25. However, advancing issues topped declining issues by a 17-to-14 count.
Updated: 10.01.16 by Ruth King
If you want to waste marketing dollars, then just burn the leads that marketing generates. You invest thousands of marketing dollars to produce those leads. Keep them productive. Keep them profitable.
Updated: 09.16.16 by Margot Crabtree
The HVACR Business Stock Index slid in tandem with the national markets, down 29.24 points, or 2.30 percent, and closing at 1240.56. Declining issues definitively overpowered advancing issues by a 27-to-5 count.
Updated: 09.01.16 by Ruth King
Selling profitably, riding with your salespeople and tracking results will improve your company’s sales profitability.
Updated: 08.17.16 by Margot Crabtree
The HVACR Business Stock Index rose 46.39 points, or 3.80 percent, and ended at 12269.80. Advancing issues easily outpaced declining issues by a 21-to-11 count.
Updated: 08.01.16 by Ruth King
At the end of the day or the job, these are the wasted materials that get left on job sites or damaged, rolling around in trucks. Returning materials at the end of a job is one of the quickest ways to increase your bottom line.
Updated: 07.18.16 by Margot Crabtree
The HVACR Business Stock Index rose 40.69 points, or 3.44 percent, and closed at 1223.32, the highest close in over a year. Advancing issues dominated declining issues by a 28-to-4 count.
Updated: 07.01.16 by Ruth King
If you want to sell your business, or have a strong company, you must have a growing, thriving maintenance base.
Updated: 06.16.16 by Margot Crabtree
The HVACR Business Stock Index rose 12.76 points, or 1.09 percent, and closed at 1182.63. Advancing issues climbed past declining issues at a 21-to-11 count.
View Wall Street Completes a Mostly Upbeat Session in Positive Terrain
Updated: 06.01.16 by Ruth King
Know your overhead cost per hour and net profit per hour for every job. When you include overhead in job costing, then you really know what net profit each job brought in the door.
Updated: 05.16.16 by Margot Crabtree
The HVACR Business Stock Index edged slightly lower, off just 5.16 points, or 0.44 percent. Declining issues outpaced advancing issues by a 20-to-13 count.
View Rough-and-Tumble Earnings and Economics Push Markets into Negative Terrain
Updated: 05.01.16 by Ruth King
Your dispatcher can make or break the profitability of your service department and potentially your company. Here are five ways to increase dispatcher productivity and, therefore, profitability.
Updated: 04.18.16 by Margot Crabtree
The HVACR Business Stock Index rose 54.28 points, or 4.84 percent, and closed at 1175.02. Advancing issues dominated declining issues by a 28-to-5 count.
Updated: 04.01.16 by Ruth King
If you don’t price to earn a profit, the more revenue you generate the deeper in the hole you will get. Takes these steps to profitable pricing.
Updated: 03.17.16 by Margot Crabtree
The HVACR Business Stock Index enjoyed a healthy uptick, besting the national markets and rising 99.84 points, or 9.78 percent, closing at 1,120.74. Advancing issues nearly shut out declining issues at a 32-to-1 count.
Updated: 03.01.16 by Ruth King
By reviewing each technician’s service tickets, you’ll see a pattern and notice whether there are areas of technical weakness.
Updated: 02.17.16 by Margot Crabtree
The HVACR Business Stock Index rose 10.06 points, or 1 point even, and closed at 1020.90. Advancing issues topped declining issues at a 23-to-10 count.
Updated: 02.01.16 by Ruth King
Implementing new procedures and ideas is change. Most employees hate change. As the leader, you must give them reasons for the changes, ask for their input and remind them of why the company is doing new things.
Updated: 01.01.16 by Ruth King
Calculating pricing using net profit per hour ensures your overhead costs are covered in each job.
Updated: 12.17.15 by Margot Crabtree
The HVACR Business Stock Index headed south, shedding 21.17 points, or 1.83 percent, closing at 1137.55. Declining issues overpowered advancing issues by a 25-to-8 count.
Updated: 12.01.15 by Ruth King
At the end of this stage the owner is likely to have a sales manager, an office manager, a service manager and several field supervisors each with a responsibility for properly managing a segment of the business.
Updated: 11.17.15 by Margot Crabtree
The HVACR Business Stock Index gained 13.21 points, or 1.15 percent, and closed at 1158.73. Advancing issues topped declining issues at a 21-to-12 count.
Updated: 11.01.15 by Ruth King
No Man’s Land is a vulnerable stage in your business growth. Many contractors don’t make it out of this stage because they can’t make the transition from doing to managing and they don’t keep an eye on cash flow.
Updated: 10.16.15 by Margot Crabtree
The HVACR Business Stock Index rose 32.35 points, or 2.91 percent, and ended at 1145.52. Advancing issues inched past declining issues at a 17-to-16 count.
View Choppy Session Ends in Upswing as Earnings Season Begins
Updated: 10.01.15 by Ruth King
True profit is determined by net profit per hour, calculations which take both direct and overhead costs into consideration. Labor burden is included, whether you put it in direct or overhead cost.
Updated: 09.17.15 by Margot Crabtree
The HVACR Business Stock Index swooned with the national markets, and lost 68 points, or 5.76 percent, and closed at 1113.17. Declining issues dominated advancing issues by a 29-to-4 count.
Updated: 09.01.15 by Ruth King
Although cash is king and is used to pay all of your bills, cash flow is important, but profitable sales turned into positive cash flow is critical.
View Profitable Sales Turned into Positive Cash Flow is Critical
Updated: 08.17.15 by Margot Crabtree
The HVACR Business Stock Index slid 32.84 points, or 2.71 percent, in tandem with the national markets, with the components of the index making huge swings in both directions.
View Markets Chew into Earnings; Weak Outlooks and Revenues Weigh
Updated: 08.01.15 by Ruth King
Business profitability doesn’t mean business survival. By running out of cash and not having the ability to borrow or get it in an equity investment, you can be profitable and go out of business by growing too fast.
Updated: 07.17.15 by Margot Crabtree
The HVACR Business Stock Index tumbled 65.53 points, or 5.12 percent, and closed at 1214.01. Declining issues easily outpaced advancing issues by a 28-to-5 count.
Updated: 07.01.15 by Ruth King

Updated: 06.16.15 by Margot Crabtree
The HVACR Business Stock Index slid 29.56 points, or 2.26 percent, and closed at 1279.54. Declining issues bypassed advancing issues by a 19-to-13 count.
View First Quarter Contraction, Interest Rate Worries and Greek Debt Hamper Markets
Updated: 06.01.15 by Ruth King
Gross margin should not vary more than a few points each month. If it does, then you must find out why the margin is varying.
Updated: 05.18.15 by Margot Crabtree
Market listlessness was reflected in the HVACR Business Stock Index, with the index falling 27.10 points, or 2.03 percent, and closing at 1309.10. Advancing issues bested declining issues by an 18-to-14 count.
Updated: 05.01.15 by Margot Crabtree
The HVACR Business Stock Index rose 6.96 points, or 0.52 percent, and closed at 1336.20. Advancing issues easily outpaced declining issues by a 24-to-9 count.
Updated: 05.01.15 by Ruth King

Updated: 05.01.15 by Brandon G. Jacob

Updated: 04.01.15 by Margot Crabtree
The HVACR Business Stock Index inched down just 2.66 points, or 0.20 percent. Declining issues topped advancing issues by a 19-to-14 count.
Updated: 04.01.15 by Ruth King
However you decide to categorize expenses in your P&L, it's important to be consistent.
Updated: 03.01.15 by Ruth King
Sales are critical to survival — when revenue is actually generated is even more critical.
Updated: 02.17.15 by Margot Crabtree
The HVACR Business Stock Index enjoyed a robust month, and stormed ahead 93.17 points, or 7.52 percent, to notch a record at its closing of 1331.90.
Updated: 02.01.15 by Margot Crabtree
The HVACR Business Stock Index pulled ahead of the national markets, adding 17.60 points, or 1.44 percent, and closing at 1238.73. Advancing issues outpaced declining issues by a 20-to-12 count.
Updated: 02.01.15 by Ruth King
For a realistic goal, include owners’ compensation in the net profit equation.
Updated: 01.21.15 by Margot Crabtree
The HVACR Business Stock Index also faltered, shedding 126.72 points, or 11.14 percent, and ending at 1010.83. Declining issues nearly shut out advancing issues at a 32-to-1 count.
Updated: 01.01.15 by Ruth King
Enact a profit sharing program, rather than a bonus entitlement.
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Updated: 12.17.14 by Margot Crabtree
The HVACR Business Stock Index slipped 31.98 points, or 2.55 percent, in tandem with the national markets, and closed at 1221.14. Declining issues overwhelmed advancing issues by a 3-to-1 margin.
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Updated: 12.01.14 by Ruth King
Most contractors don’t think about how much time is stolen by employees doing personal activities on company time.
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Updated: 12.01.14 by Margot Crabtree
The HVACR Business Stock Index leapt 115.38 points, or 10.14 percent, to end at 1253.12. Advancing issues almost shut out declining issues by a 31-to-1 count.
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Updated: 11.01.14 by Margot Crabtree
The HVACR Business Stock Index tumbled 134.77 points, or 10.59 percent, and closed at 1137.74. Declining issues crushed advancing issues 29-to-3.
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Updated: 11.01.14 by Ruth King
If you ignore locking your warehouse and limiting access to it, don’t use material sheets and don’t make your technicians responsible for the inventory on their trucks, you’re inviting theft.
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Updated: 10.01.14 by Margot Crabtree
The HVACR Business Stock Index rose 6.16 points, or 0.49 percent, and closed at 1272.51. Advancing issues handily beat declining issues at a 20-to-11 count.
View Markets Robust But Fade at End Due to Interest Rate Worries
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Updated: 10.01.14 by Ruth King
Keeping your hard earned money safe is your responsibility. Put the procedures in place to keep the honest people honest and protect yourself from employee embezzlement.
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Updated: 09.01.14 by Ruth King
If you don’t have systems in place, it’s easy for a stressed out bookkeeper or stressed employee to get tempted. They make stupid choices they never would when thinking rationally.
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Updated: 09.01.14 by Margot Crabtree
The HVACR Business Stock Index slid 53.88 points, or 4.08 percent, and closed at 1266.34. Declining issues flattened advancing issues by a 26-to-5 count.
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Updated: 08.01.14 by Margot Crabtree
The HVACR Business Stock Index slipped into the red, off 5.62 points, or 0.42 percent, and closed at 1320.23. Declining issues topped advancing is- sues at a 19-to-12 count.
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Updated: 08.01.14 by Ruth King

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Updated: 07.01.14 by Margot Crabtree
The HVACR Business Stock Index rose 41.06 points, or 3.20 percent, and closed at 1325.85. Advancing issues overpowered declining issues at a 28-to- 3 count.
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Updated: 07.01.14 by Ruth King

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Updated: 06.01.14 by Ruth King

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Updated: 06.01.14 by Margot Crabtree
The HVACR Business Stock Index slipped 7.83 points, or 0.61 percent, and closed at 1284.79. Declining issues inched past advancing issues at a 16-to- 15 count.
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Updated: 05.01.14 by Ruth King

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Updated: 05.01.14 by Margot Crabtree
The HVACR Business Stock Index marched solidly into positive terrain, up 31.93 points, or 2.53 percent, closing at 1292.62. Advancing issues squeaked past declining issues at a 16-to-15 count.
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Updated: 04.01.14 by Ruth King
Use the accounts receivable to accounts payable ratio to determine if you have enough money to pay your bills.
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Updated: 04.01.14 by Margot Crabtree
The HVACR Business Stock Index slid 31.18 points, or 2.41 percent, to close at 1260.69. Declining issues outpaced advancing issues by a 20-to-11 count.
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Updated: 04.01.14 by George Hedley
Learn to mark-up your mark-ups for lasting profits. Using variable mark-up charts to strategically boost your gross profit margin
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Updated: 04.01.14 by HVACR Business Staff
The Small Business Administration’s guide to payroll, tax and benefit withholding, and reporting.
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Updated: 03.01.14 by Ruth King
Your Acid Test - Do You Have Too Much Inventory? Track This Indicator to Get a Clearer Financial Picture
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Updated: 03.01.14 by Margot Crabtree
The HVACR Business Stock Index fell 33.69 points, or 2.54 percent, and closed at 1291.87. Declining issues overpowered advancing issues by a 23-to-7 count.
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Updated: 02.01.14 by Ruth King
Check Your Liquidity Ratios
View Do You Have Enough Cash to Pay Your Bills on a Long-Term Basis?
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Updated: 02.01.14 by Corey Hundley
Safeguarding the Environment, Your Customers, and Your Bottom Line through Smart Refrigerant Recovery.
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Updated: 02.01.14 by Margot Crabtree
The HVACR Business Stock Index began 2014 rising in tandem with national markets, ahead 48.28 points, or 3.78 percent, to end at 1325.57. Advancing issues dominated declining issues at a 27-to-4 count.
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Updated: 01.01.14 by Ruth King
Comparing KPI ratios to industry standards alone can be a risky move.
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Updated: 01.01.14 by Margot Crabtree
The HVACR Business Stock Index slipped slightly off 14.35 points, or 1.11 percent, closing at 1277.28. Declining issues bypassed advancing issues at a 20-to-11 count.
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Updated: 11.01.13 by Charlie McCrudden
Tax credits on the chopping block that impact your business
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Updated: 10.01.13 by Ruth King
In the first of a three-part series, Ruth King explains why setting goals is the first phase of business planning and why it's important to involved your employees.
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Updated: 09.01.13 by Ruth King

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Updated: 09.01.13 by Lois Lang
This article explains what actions you should take when you think a family member may be embezzling from the business.
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Updated: 07.01.13 by Ruth King
Owners are usually experts at operating their companies, but not about the details of bookkeeping. So a good bookkeeper can be a tremendous asset. Learn how to identify and hire one.
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Updated: 05.20.13 by Rob Bertke
5 ways to help businesses large and small successfully avoid credit card fraud.
Updated: 05.01.13 by Ruth King
Calculate your debt ratio, then act if it is too high.
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Updated: 04.01.13 by Ruth King
Tracking maintenance-agreement enrollments and renewals is critical to growing a strong maintenance customer base. Tracking forces you to focus. Focus gives you the best chance for success.
View Drive Sales with Daily Tracking of Maintenance-Agreement Success
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Updated: 03.01.13 by Wayne Newitts
Purchasing business software is unlike buying off-the-shelf software in a number of ways, but perhaps the most important difference is that you are purchasing a relationship
View Finding, Implementing Construction-Specific Financial Software
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Updated: 03.01.13 by Ruth King
Accounting for commercial maintenance agreements is performed differently depending on the type of agreement sold and how that agreement is billed. I’ll cover full maintenance agreement accounting and planned maintenance agreement accounting separately.
View Tracking and Accounting for Commercial Maintenance Agreements
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Updated: 02.01.13 by Wayne Newitts
When does construction-specific accounting and operations software start to make sense for HVACR contractors? It varies. Some businesses approaching $50 million in annual revenue are able to get by with off-the-shelf bookkeeping applications. But they are the exception. In general, construction-specific software systems start to make sense financially for contractors with more than $5 million per year in revenue and at least 10 employees.
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Updated: 02.01.13 by Ruth King
A good maintenance agreement program will help even out cash flow, increase your company’s bottom line, and keep your field employees productive throughout the year.
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Updated: 01.01.13 by Ruth King
Once you understand your financials and start consistent monthly reviews, you must boldly implement changes based on what you see.
Updated: 12.01.12 by John Augustine
John Augustine, Chief Investment Strategist for Fifth Third Private Bank, talks about the impact of the presidential elections, Europe’s rocky economy, and persistent domestic unemployment.
View 2013 Economic Outlook: Housing and Exports Strong; Confidence So-So
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Updated: 12.01.12 by Ruth King
Last month I wrote about how to determine whether you can afford to hire a field employee. This month I’ll give you the calculations to determine whether you can afford to hire a new office employee.
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Updated: 11.01.12 by Ruth King
Your company is growing. You feel the need to hire another field employee. Can you afford to hire this person? Find out by using this mathematical calculation.
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Updated: 10.01.12 by Ruth King
Here are the stupid things that I know you, the smart contractor, won’t do now that the unusually hot, humid and demanding summer is over.
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Updated: 09.01.12 by Ron Edinger

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Updated: 08.01.12 by Ruth King
Editor’s Note: This is the fourth and final in a series of how to use graphical depictions of financial ratio trends to help contractors spot potential problems early and make proactive decisions about financial management. The first article, which covered liquidity ratios, appeared in the May 2012 issue. The second article, which covered debt ratios, appeared in the June 2012 issue.
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Updated: 07.01.12 by Ruth King
Editor’s Note: This is the third in a series of how to use graphical depictions of financial ratio trends to help contractors spot potential problems early and make proactive decisions about financial management. The first article, which covered liquidity ratios, appeared in the May 2012 issue. The second article, which covered debt ratios, appeared in the June 2012 issue.
View Percentage Compensation Measures Productivity of Labor Force
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Updated: 06.01.12 by Mike Coyne
If you are operating your business in corporate form, it is important to follow formalities. You should sign contracts in your capacity as an officer, and contracts should always be between your corporation and the other party. You should never be named as a party to the contract.
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Updated: 06.01.12 by Ruth King
This is the second in a series of how to use graphical depictions of financial ratio trends to help contractors spot potential problems early and make proactive decisions about financial management. The first article, which covered liquidity ratios, appeared in the May 2012 issue.
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Updated: 05.01.12 by Ruth King
Every month you should receive accurate and timely financial statements. Looking at one month’s financial statements (balance sheet and P&L statement) does not tell much. To see where your business is headed, you must look at your business trends. Then you can choose to continue on the current path or make the necessary changes to alter the direction of the business.
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Updated: 04.01.12 by Ruth King
Without profits, cash runs out. Yet, your business could have an unprofitable month or quarter and still survive. Many contractors that operate with Dec. 31s as their year-end, state that the first quarter always is unprofitable. They spend the next nine months catching up — just so they can have another unprofitable quarter the next year.
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Updated: 03.01.12 by Ruth King
Each month your P&L tells you whether you earned a profit or had a loss. It does not tell you how much cash you have! You must turn your profits into cash by collecting your receivables and paying the expenses incurred to produce those revenues.
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Updated: 01.01.12 by Ruth King
In lean times you can decrease cash spending by using inventory in your shop and on your trucks. Ruth offers a break-even formula to calculate what your company needs to sustain its overhead.
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Updated: 12.01.11 by Ruth King
Ruth King offers three suggestions to help you get the most profitability and productivity from every dollar that comes in the door.
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Updated: 11.09.11 by Ruth King
The reality is that debt usage is an emotional decision. Some company owners are comfortable with a lot of debt. Others can't sleep at night if they owe anybody anything. They pay cash for their trucks and other assets as well as their suppliers. Each of us has to determine our debt tolerance. Only you can decide whether debt is right for your company.
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Updated: 11.01.11 by Ruth King
Determine your position in the market; then define desired profitability.
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Updated: 10.01.11 by Ruth King
Once implemented and used correctly, you’ll be making much better inventory bets, saving time and — as a result — increasing profitability with barcoding.
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Updated: 09.01.11 by Ruth King
A good financial system is based on both the monthly financial data and weekly information you gather. These five activities will help you discover whether your company is moving in a positive, profitable direction.
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Updated: 07.01.11 by Ruth King
ESOP may be for profitable companies with high cash flow and skilled, engaged employees.
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Updated: 05.01.11 by Ruth King
Calculating prices based on gross margin may do you a disservice. The key to successful pricing is to know your company’s overhead-cost-per-hour.
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Updated: 04.01.11 by Ruth King

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Updated: 03.01.11 by Ruth King
Liabilities are debts that your business owes. Like assets, liabilities are divided into two segments: current liabilities and long-term liabilities.
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Updated: 02.01.11 by Kenneth W. Janosick
By using three key tools, contractors can protect themselves against wasted time and money, costly repairs that could have been prevented, and one of the biggest wildcards in operating company vehicles — fuel cost.
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Updated: 02.01.11 by Ruth King
Convertibility to cash determines "current" or "fixed."
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Updated: 01.01.11 by Ruth King
Properly formatted financial statements — along with accurate information in those statements — is critical to making good financial decisions for your business.
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Updated: 12.01.10 by Ruth King
Many contractors I know did very well in 2010 despite the economy and despite all of the bad news in the media. What made the difference for those who did well and those who didn't? Attitude.
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Updated: 11.01.10 by Ruth King
You need enough maintenance agreement customers to cover the entire overhead of your company so that you won’t have to worry about a flailing economy causing your company to go out of business. Here are six activities to do this fall to start seriously building your maintenance agreement base.
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Updated: 10.01.10 by Ruth King
Customer-service training must be continuous and thorough. If you just tell your technicians what you want, they will only think about what they are going to say and never say it.
View Boost Technician Confidence to Sell More Service Agreements
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Updated: 09.01.10 by Ruth King
Invest additional time and resources to inform customers and prospects about the expiring replacement tax credit.
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Updated: 08.01.10 by Ruth King
7 ways to fix financial statements that are wrong.
View Take Action to Correct Bad Financial Statements, part 2
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Updated: 07.01.10 by Ruth King
Your financial statements are your scorecards. If they are not accurate, you might make the wrong business decision based on incorrect information. Here are seven things that clearly tell you that your financial statements are wrong.
View 7 Dead Giveaways That Your Financial Statements are Wrong
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Updated: 07.01.10 by Bruce Cornelius
Your credit score can be the key to home ownership, an auto loan, consumer credit, and even employment. How much do you know about this three-digit number that holds so much power over you?
View Personal Finance: Understanding and Improving Your Credit Score
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Updated: 06.01.10 by Ruth King
Making calls to past-due customers, former customers, and happy customers helps to keep the cash flowing.
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Updated: 05.01.10 by Ruth King

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Updated: 04.01.10 by Ruth King
Take a tip from farmers. Plant seeds in the spring t decrease your dependence on the weather and increase customer loyalty.
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Updated: 03.01.10 by Ruth King

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Updated: 02.01.10 by Ruth King
I observed five trends in 2009 that helped contractors not only survive in a bad economy-but thrive in a bad economy.
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Updated: 02.01.10 by George Hedley
Why commercial contractors need to get 'tough' on payments.
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Updated: 01.01.10 by Ruth King
Everyone knows that 2009 was not a great year economically. Some contractors did well. Perhaps they were not as profitable as they were in 2008, but they still were profitable. What did they do differently?
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Updated: 01.01.10 by Bruce Christensen
Your ability to use financing to close sales can be a key differentiator from your competitors because offering payment options makes it less likely your customers will take their business elsewhere.
View 5 Must-Dos for Increasing Sales Through a Credit Programs
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Updated: 12.01.09 by Ruth King
If you want to improve your business, skip resolutions and change what you are doing.
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Updated: 11.01.09 by Bruce Christensen
In many cases, a new heating and/or AC unit amy be an unplanned expense. A consumer credit program is a powerful sales tool that also helps customers.
View Consumer Financing Can Improve Cash Flow, Help to Close Sales
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Updated: 10.01.09 by Ruth King
Sharing this information will open their eyes to waste and the true value of benefits.
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Updated: 09.01.09 by Ruth King
Fall is the time to be proactive and make sure your customers understand that heating and air conditioning are necessities, not luxuries. Make sure they call you for the repairs and replacements by working on customer-loyatly programs now.
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Updated: 09.01.09 by Mike Coyne
This article will summarize the business, tax, and other financial considerations associated with the lease-versus-purchase decision. Ultimately, only you can decide which approach is best for your business.
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Updated: 08.01.09 by Ruth King
Most employees are honest. However, when faced with stressful situations, even honest people can do things that are wrong, most notably stealing
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Updated: 07.01.09 by Ruth King
If you don't have a system in place to prevent theft by employees, you won't be able to control it once it starts.
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Updated: 06.01.09 by Ruth King
Financial benchmarking, both short and long term, is critical to making good business decisions that will keep your company financially healthy. When you see the numbers trending in the wrong direction, take action immediately. It could save your company!
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Updated: 04.01.09 by Ruth King
Financial benchmarking provides you the assurance that your business is going well, or the clues to when it isn’t so that you can take action.
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Updated: 04.01.09 by Chris Talis
To keep your small business flush with cash while the government attempts to create programs designed to ease lending and improve our economy’s conditions, entrepreneurs should be creative and resourceful in finding financing during economic hardship.
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Updated: 04.01.09 by Kim Marcille
Kim Marcille offers advice on how to temper the impact of the current economic crisis on your financial performance. This is your opportunity to reinvent yourself and your business.
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Updated: 03.01.09 by Ruth King
When the economy struggles, you don't have to. Keep making telephone calls, talking with clients and prospective customers, and keep a positive attitude. If you do this, the tough times won't be so tough
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Updated: 03.01.09 by HVACR Business Staff

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Updated: 03.01.09 by Mike Coyne
An explanation and some clarity on the IRS guidelines
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Updated: 02.01.09 by Ruth King
If you account on a cash basis, you record a sale when you get the money in the door. You record an expense when you write the check for that expense. There are no accounts receivable and accounts payable. There is no inventory.
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Updated: 02.01.09 by Mike Coyne
Forecasting your annual tax benefits for 2009 may help you increase your business.
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Updated: 01.01.09 by Ruth King
Whether you should take a discount is totally dependent on the terms of the discount, your cost of borrowing, and plugging the numbers into the formula.
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Updated: 12.01.08 by Ron Smith

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Updated: 12.01.08 by Ruth King
Smart money management protects your business in slower times.
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Updated: 11.01.08 by Ruth King
To get your business ready for sale, good due diligence asks questions in all areas of your business.
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Updated: 11.01.08 by Mike Coyne
Whether an employee is labeled "salaried" or "hourly" does not answer whether the employee is entitled to overtime pay. The Fair Labor Standards Act has very specific rules regarding overtime pay, and every employer needs to be familiar with these rules.
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Updated: 10.01.08 by Frank W. Abagnale
Annual check fraud losses now exceed $20 billion. Businesses with checking accounts face a substantial shared risk. Frank Abagnale reviews your liability and offers procedures to follow to reduce your risk.
Updated: 09.01.08 by Ruth King
Service agreements, marketing and diversity will decrease dependence on the weather and flatten out the seasonality.
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Updated: 08.01.08 by Ruth King
There is no one correct answer to lease versus buy. Since cash is the life blood of all businesses, look at leasing versus financing versus buying outright from a cash position.
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Updated: 08.01.08 by Ruth King
Look to your financial statements to see what's going on in your company. This will tell you whether you should raise prices or make adjustments in areas like productivity, marketing, or sales closing rates
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Updated: 08.01.08 by Ruth King
Limit access to the warehouse. You may need to hire a parts runner or a warehouse person. It’s the best way to save your hard-earned cash. Make the time to do the paper work necessary to get warranty credits
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Updated: 08.01.08 by Frank W. Abagnale

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Updated: 08.01.08 by Theo Etzel
Being proactive in the anticipation of change, being diversified in the marketplace, having courage to implement plans and leading your organization to quickly react and adapt are key elements in being proactive in changing market conditions.
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Updated: 05.01.08 by Ruth King
Now is the time to put the plan in place to decrease your dependence on the weather and increase customer loyalty. Here are four action items for your plan.
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Updated: 04.01.08 by Mike Coyne
If you happen to be among the 60,000 businesses that will be audited in 2008, don’t panic. Make certain your paperwork is in order and consult with your tax professional.
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Updated: 03.01.08 by Ruth King
Start preparing for the busier months ahead while you still are experiencing the slow, late winter months. This slower period gives you enough time to think and plan so that all you have to do when you get busy is execute your plan.
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Updated: 03.01.08 by Brandon G. Jacob
Small business tax tips to consider after year end.
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Updated: 02.01.08 by Ruth King
Good CPAs are an integral part of your advisory team. They help you see the “forest through the trees” and keep you informed so that you can make good business decisions. Likewise, you have to provide timely, accurate data so that they can help you make those decisions.
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Updated: 01.01.08 by Ruth King
Being proactive, eliminating non-productive employees, and watching cash flow are three critical resolutions to keep in 2008.
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Updated: 12.01.07 by Ruth King

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Updated: 12.01.07 by Skip Snyder
You need five to 10 years to develop and implement a sound succession plan. Not developing a succession plan can put your business, your family and your employees at risk.
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Updated: 11.01.07 by Ruth King
Companies that focus their entire team on goals and communicate how they are progressing to reach those goals usually have better sales and profits, and lower employee turnover rates.
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Updated: 11.01.07 by Theo Etzel
Opening your books for review means opening a piece of yourself, too. If you truly want a team approach to your business where people are fully invested in the numbers, then you have to let them in on the numbers.
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Updated: 11.01.07 by Mike Coyne
Understanding deduction and documentation regulations will keep you in line with the IRS.
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Updated: 11.01.07 by Mike Coyne

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Updated: 09.01.07 by Theo Etzel
Business is a game that is scored by profit and loss statements and balance sheets. A CFO ensures that the score is being kept properly and can give critical advice for directional decisions based on the score.
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Updated: 09.01.07 by Ruth King
Make sure that you are earning enough on your jobs and service work to generate reasonable profits, and that you save some of the money you generate.
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Updated: 08.01.07 by Ruth King

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Updated: 08.01.07 by Mike Coyne
Mike Coyne describes what an employee stock option program is and how it can benefit your company.
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Updated: 07.01.07 by Ruth King
Extra effort during the busy summer season stockpiles work for slow times
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Updated: 06.01.07 by Ruth King
Paying strict attention to cash in busy and slow times keeps honest people honest. When you get lax, honest people get tempted and can start a pattern of theft.
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Updated: 06.01.07 by Ron Smith
Callbacks are a serious problem that needs to be corrected. Ron Smith defines callback situations and offers solutions.
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Updated: 05.01.07 by Ruth King

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Updated: 04.01.07 by Pat Panchak
It’s important that companies of all sizes understand and implement outsourcing, so they can achieve the benefits of the practice. Another company may have the set of skills that you need to grow your business.
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Updated: 04.01.07 by Ruth King

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Updated: 03.01.07 by Mike Coyne
Commercial lenders have a great deal more latitude in designing their loan agreements. Likewise, borrowers have the opportunity to negotiate for terms that will fit their business needs.
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Updated: 03.01.07 by Ruth King
It is possible to increase revenues per service ticket without increasing your hourly rate. Ruth King describes how.
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Updated: 02.01.07 by Ruth King
Marketing drives sales. So plan now to boost sales with a spring marketing plan. Be advised, however: As you ramp up for the busy spring and summer months, you’ll spend money marketing before you see a return on those dollars. A budget is your roadmap to prudent spending.
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Updated: 01.01.07 by Ruth King
To make the changes easier, break down your major goals into monthly, weekly, and daily activities.
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Updated: 12.01.06 by Ruth King
When you track your results, you’ll have a better chance of making corrections as events unfold.
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Updated: 11.01.06 by Ruth King
The most successful companies in our industry — and no doubt in most industries — plan, execute, and measure. That means they create, execute and track a business plan.
Updated: 10.01.06 by Ruth King

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Updated: 09.01.06 by Ruth King
Creating a profitable program requires planning and persistence. You must get your staff on board, develop and deliver direct mail and advertising pieces, and train the office and field personnel how to sell and fulfill the agreements.
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Updated: 08.01.06 by Ruth King
Ruth King reveals what happens when you don't manage your inventory and how to do it so you don't get hit with a surprise loss.
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Updated: 07.01.06 by Ruth King
Clear cut examples illustrate the best ways to calculate sales price.
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Updated: 06.01.06 by Ruth King
Dual overhead recognizes that there are different costs associated with materials and labor, and it is more accurate than gross margin.
Updated: 1/1/10 by Ruth King
Accounting theft, the tale of two contractors who had employees embezzle thousands of dollars.