March 2022
Residential Service Agreements Part 3: Converting Theory Into Practice
Building a highly profitable HVAC retail business with residential service agreements take more than ideas; it takes proper training and execution.
The Importance of Process in Achieving Company Growth.
Understanding the steps to improvement and more profitability, is a critical part of the process for any business owner. In a recent article, we discussed the importance of defining core values and the guiding principles of your company.
About to Blow Your Top? Stop and Think — About Yourself
When working in close proximity, human beings have a remarkable ability to drive each other crazy. The phenomenon occurs daily for most of us. Here are 10 common-sense tips that can change the pattern, so you will have better relations with others.
4 Keys to Successfully Using Feedback During Training
Getting the most out of feedback when training technicians One thing I’ve learned over time is, no matter how well you think you are doing, people around you may have a different perspective.
20 Questions with Bob Elledge, President and CEO of Rotobrush International LLC.
Publisher, Terry Tanker, interviewed Bob Elledge, President and CEO of Rotobrush International LLC., a manufacturer of air duct cleaning equipment in Grapevine Texas. The two discussed managing with an open mind, concentrating on continuous improvement, and the importance of investing back into the business.
The World’s Shortest Marketing Plan Goes A Long Way
Recently, I sat down to analyze our company’s marketing goals and objectives. The original plan had been written more than a year ago and didn’t include plans for the new website launching early this summer.
Pricing Maintenance Agreements – Know Your Profit Bottomline
The goal on performing maintenance should be to net a profit, but at the very least you should never lose money. Contractors often have the misconception that you can lose money on maintenance because you “make it up” in either service or replacement.
Charitable Giving, the Tax-Wise Way
mericans—especially the affluent—are some of the most charitable people in the world. * Chances are, you use some of your wealth to support favorite causes or organizations that are important to you.
Products March 2022