May 2018

Vicki LaPlant, president of Vital Learning Experiences
Vicki LaPlant discusses education, opportunities for women and the most rewarding thing about helping contractors.
Featured Entrepreneur: Bob Haak
Bob Haak has been a part of the HVACR industry since 1963 when he started working for his uncle in the family business his grandfather founded. He learned the trade during high school.
Identifying, Recruiting and Growing Talent
Attracting top talent to join your company requires a strategic plan and commitment to excellence.
Build a Professional Partnership
Acknowledge and compliment your partner’s strengths, their great qualities and the good they bring to your business.
Control Your Online Reputation
Eighty-six percent of consumers will decide against buying from you if they read negative reviews about you online.
Protect Yourself from Scams
Most of us think that data breaches only happen to large companies, however, it happens to all of us.
Industry Joint Ventures are Win-Win-Win
The Ingersoll Rand-Mitsubishi joint venture is the latest example of how U.S. manufacturers are evolving.
Make Strategy, Marketing and Sales Work Together
Join forces to create sustainable growth for your company.
Inside Sales: The Secret Weapon
Inside sales can exist even if you don’t have a dedicated person for that job.
Help Your Service Manager Grow
Build a world class service department to increase your revenue.




